Since email is part of the virtual world of communication, many people communicate in their email messages the same way they do in virtual chat rooms that is to say with much less formality and sometimes too aggressively. Email etiquette offers some guidelines that all writers can use to facilitate better communication between themselves and their readers
Email Etiqutte Training
Corporate email etiquette refers to a set of dos and don'ts that are recommended by business and communication experts in response to the growing concern that people are not using their email effectively or appropriately.
This is should be a prospective customer's number one call to action, e.g., requesting a quote or perusing your product catalog.